Contact Us – DiscountzPark
CUSTOMER CARE

Contact Us

Need help with an order, product information, or a return? The DiscountzPark support team is here to assist you. Reach out using any of the channels below or fill out the contact form and we will get back to you as soon as possible.

Talk to Our Team

You can contact us by phone or email, or visit us at our logistics hub in Treviso, Italy.

  • 📞
    Phone support
    +39 0822 810912
    Available Monday to Friday, 9:00 – 18:00 (CET). For urgent questions about an active delivery, please refer to your order number when you call.
  • ✉️
    Email
    [email protected]
    For product questions, order updates, return requests and general inquiries. We aim to reply within one business day.
  • 📍
    Registered address
    Zona Industriale Sud, Via Torri 9
    31045 Treviso (TV), Italy
    This is our operational and administrative office. Customer visits are by appointment only.
  • 🏢
    Company details
    C. SRL – VAT: 01638803377
    DiscountzPark is operated by C. SRL, an Italy-based company. Please include your full name, VAT number (if applicable) and order number on any invoices or formal correspondence.

Order & Delivery Questions

If your question is related to an existing order, please have the following information ready:

  • 🧾
    Order number
    You can find it in the confirmation email you received right after placing your order.
  • 🚚
    Delivery details
    Please confirm the full delivery address and phone number associated with the order so our team can locate it quickly.
  • 💳
    Payment method
    Let us know if you selected cash on delivery or prepaid card payment when contacting us about billing or refund status.

Send Us a Message

Use the form below to contact our customer care team. We will respond directly to the email address you provide.

Include the country code if you are contacting us from outside Italy.
Add your order number if your request is related to a purchase.
Please include as many details as possible so that we can assist you in the fastest and most accurate way.
By submitting this form, you confirm that the information provided is correct and that we may contact you regarding your request using the details you have entered.

Average response time: within 24 hours on business days.
Messages sent on weekends or Italian public holidays are answered on the next working day.

Garden tools, home cooling, and everyday accessories.
Focus on value and simplicity.

Links

CONTACT US

  • +39 0822 810912
  • [email protected]
  • Zona Industriale Sud, Via Torri 9, 31045, Treviso
  • C. SRL VAT: 01638803377